Information Collection and Use
To use the Bid Drivers App, a Shipper or Driver must first create an account. In the event that you need both a Shipper and Driver account, You must use a unique email for each account.
Both Driver and Shipper accounts require the collection of personally identifiable information that can be used to contact or identify you.
The Driver account is subject to activation. We reserve the right to verify your credentials and/or run a background check, using a third party service or our own investigative capacity, of any Driver at any time using the information the Driver provided to us. By accepting this document, you give us consent to use the information you provide for these purposes.
The registration form for Shippers asks for a photo, photo of item(s) and other details, name, phone number, and email address. This info is used for communication and functionality. The photo can be a photo, logo or avatar. A personal photo is suggested (to help the Driver recognize you) but it a personal photo is not mandatory. Your photo (or logo) in addition to pickup and delivery addresses will be visible to Drivers using the App, provided you are within their range and category of service.
The registration for Drivers asks for a Driver photo (or logo) and a photo of the truck/equipment. For privacy purposes, it is best not show your license plate in the photo. Your name, email, and phone number is also requested for communication purposes. The Driver will also be prompted to upload a photo of their driver's license and insurance card which can only be viewed by administrators. Drivers' uploaded driver's licenses and insurance cards will not be displayed on the App. The Driver's photo can be a logo or photo that you have the the right to use. If you are not in a company truck, a personal photo is suggested since it will help the Shipper to recognize you as their Driver. Your photos bid price, and/or logo will be visible to a Shipper only if you bid on their shipment.
If you are a professional Driver, there is a text box where you can list your professional license numbers such as Department of Transportation (DOT) number, Motor Carrier license (MC) number, commercial service provider’s license number, details regarding any special insurance coverage you carry or any other special authority information that you wish to add. All special license numbers and info that you list in that box will be visible to a Shipper within your set range when you place a bid on their shipment.
If the Shipper is not shipping from their actual location, names and addresses of actual Shippers and Receivers must be included in the description and will be visible to potential Drivers. If the Shipper is
a Broker, all authority information listed will also be visible to potential Drivers. All info posted will be visible to Driver users of the App if Shipper is within their range.
Our App automatically collects information from users called “Log Data” that includes, but is not limited to, the type of mobile device you use, the ID address of the device, your mobile operating system,and what browser you use.
This information is used by third-party services such as Google Analytics in order to give us statistics about functionality and helps us improve the experience while keeping track of growth. Your log data will be subject to the privacy policies of these companies.
Cookies are small files with data which may include an anonymous unique identifier. Cookies are used to improve the App and/or website functionality. You may be able to instruct your browsers to block cookies, and this could interrupt some features of the App.
Do Not Track Disclosures
We support Do Not Track (DNT). Do Not Track is a preference that you can set in your browser to inform websites that you do not want to be tracked. You can enable Do Not Track by going to the settings or preference section on you web browser.
We appreciate you faith in giving us your private information. Your account is password protected so do not share your password with anyone. We only have access to the information you provide us and we store it in a database server with some of the highest encryption available. All payments are handled and protected by Stripe (our professional payment processor). Your drivers license and insurance card are only accessible to official administrators of the App.
Please note that since no method of transmission over the internet, or method of electronic storage can ever be considered 100% secure and reliable and we can therefore not fully guarantee complete security regarding both unlawful and lawful interception. We may also be legally required to provide a court of law or law enforcement with information.
Compliance With Laws
We will disclose your Personal information where required to do so by law or subpoena if we believe that such disclosure is necessary to legally comply with the law. We may also honor reasonable request by law enforcement to protect the security and/or safety of our App Users and/or integrity of the App.
We reserve to right to review shipments taking place within the App for the purpose of prevention of fraud or other illegal activities.
You may remove a review that you personally placed by emailing us at support@BidDrivers.com. The request should come from your email address on file. We also reserve the right to view or remove any Shipper review or Driver response that is in violation of our Terms and Conditions.
We will use your email to send important notifications about the App and your account. If you do not want to receive notification emails, you will need to delete the App.
We may send out a newsletter informing you of news or promotions. There will be a link at the bottom of the email if you wish to unsubscribe from this.
If you are logged in you will receive important App notifications regarding bids and other account activity at the top of your home screen. You will not receive notifications when you are logged out of the App or if you have disabled notifications within your settings.
Disclosure of GPS Location
The App requires GPS location information for functionality purposes and may use and store information about users location information.
If a Driver disables their GPS while using the App, it will disrupt certain features like invitations to bid. Also turning off GPS would also turn off Driver navigation and Shipper tracking features during a delivery.
When a Driver makes a bid on a job, the Shipper will see the location on a map of where the Driver was located when the bid was placed. This is to assist the Shipper in deciding on a driver. If the Driver is anywhere where they would not want their location disclosed, they should not place a bid from that location. The Driver's location information is also used to calculate their approximate (straight line) round trip distance from where they are located at the time of the bid to the delivery stops and back.
When a Shipper provides addresses describing a pick-up or drop off location (or locations), Drivers bidding on the job will be able to see those location’s actual addresses and map location for the purpose of deciding on a bid amount. App Users will never see the GPS location of the Shipper (only the pickup or drop off addresses provided).
If the Driver uses navigation within the Bid Drivers platform to navigate from their location to the pick up and drop off location (or locations), the Shipper will be able to view the Driver's location on a tracking map. Bid Drivers tracking of Driver's position is only available during active in-App navigation. A Driver may choose to use an alternate navigation source, but it is preferable to leave Bid Drivers in-App navigation running for Shipper confidence and coordination purposes.
Disclosure of Contact Information with other Users
Once payment has been made, the Shipper and the Driver will have access to each others contact information including name or business name, email provided, and mobile phone number provided. This data is to be used for open communication between Shipper and Driver to facilitate pickup and delivery.
Third Party Collection of Financial and Tax Information from Drivers
Our payment processor, Stripe, handles all of the collection, storage, security and verification of Driver’s financial information such as routing and account numbers and tax information as well as your Social Security Number. This information is not entered or stored on the Bid Drivers platform. Payment to a Driver will be transferred directly from Shipper to Driver via Stripe.
Within the United States, a business hiring a Driver to do over $600 of work in any year will typically ask for appropriate tax info to be used to send the Driver a 1099 Miscellaneous form and the Driver should comply with their request.
Third Party Internal Software
We may employ third-party individuals or companies to provide service for us, assist us with service or to do service-related tasks and/or help us to analyze how our App is being used.
These third-parties may have access to you personal information, but only to perform these tasks on our behalf . They are obligated not to use or disclose your information for any other purpose.
Policies Regarding Age of User
This App is intended for the use of licensed Drivers and Shippers of legal age to enter contractual agreements (18 years of age in the United States). We do not knowingly collect personal information from anyone under the age of 13 and will delete any personal information entered by a minor upon notification. Please notify us of unauthorized use at support@BidDrivers.com.
If you correspond with us (or someone corresponds with us about you) an administrative file will be created.
Process for Users to Review, Change or Remove their Provided Information
If you wish to review, change, update or remove the information you have provided, this can be by the user within the App. If you would like your account and all associated information to be deleted at the administrative level, you will need to contact us at support@BidDrivers.com.
Privacy of Users Outside of the United States
Bid Drivers is an limited liability corporation organized under the laws of Texas. The App was designed for use inside the United States and complies with CalOPPA (California Online Privacy Protection Act) privacy standards.
If you are not a resident of the United States, you acknowledge and agree that we may collect and use your personal information outside your home jurisdiction, and that we may store your personal information in server locations inside or outside of the United States. Please note that the level of legal protection provided in the United States or other countries in which you may access the App may not be as strict as the privacy standards or the privacy laws of some other countries, including your own home jurisdiction.
Bid Drivers, LLC
112 W. Hopkins St.
San Marcos, TX 78666
Copyright © 2018 Bid Drivers - All Rights Reserved.